Loréva Terms of Service

Effective Date: 11/01/2025

Acceptance of Terms

Welcome to Loréva. By accessing or using the Loréva website (the "Site") or any services provided, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Site. Your continued use of the Site constitutes acceptance of these Terms and any updates that may be made to them.

Account Creation & Security

You may create a personal account on our Site to manage your orders and preferences. When you create an account, you agree to provide accurate, current information and to update it as needed. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. To protect your account, please observe the following:

  • Keep Your Credentials Secure: Do not share your password or account details with anyone. Use a strong, unique password and update it periodically.

  • Unauthorized Access: Notify Loréva immediately if you suspect any unauthorized use of your account or a breach of security. Loréva is not liable for any loss or damage arising from your failure to secure your account.

  • Account Use: You must use your account in compliance with these Terms and all applicable laws. Misuse of accounts (including fraudulent activity or impersonation) can result in suspension or termination of your access.

Intellectual Property Rights

All content on the Loréva Site is the exclusive property of Loréva. This includes, but is not limited to, the brand name Loréva, our logos and trademarks, website design and layout, text, graphics, photographs, product images, videos, and any other material or media on the Site. These materials are protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, copy, distribute, modify, or display any content from our Site without our prior written permission. This means you cannot download or reuse our logos, images, or text for any public or commercial purpose without authorization from Loréva. Any unauthorized use of Loréva’s intellectual property is strictly prohibited and may violate copyright or trademark laws.

Product Descriptions & Accuracy

Loréva strives to ensure that all product descriptions, specifications, and images on our Site are accurate and up-to-date. We make every effort to represent product colors, features, and details as precisely as possible. However, please note that small variations in size, color, or detail may occur between the actual products and how they appear on the website. This can be due to factors such as individual monitor settings or hand-crafted variations. Such minor differences are not considered defects or misrepresentations of the product.

While we work hard to correct any errors, Loréva does not guarantee that all product descriptions or other content on the Site are entirely accurate, complete, or error-free. If a product offered by Loréva is not as described, your sole remedy is to return it in unused condition in accordance with our Refund Policy.

Product Availability

All products on the Loréva Site are offered while supplies last. We display current availability for our items, but we cannot guarantee that a product will remain in stock until your order is processed. Loréva reserves the right, at its discretion, to limit the quantity of any item or to discontinue any product entirely. We also may update or change product information (such as pricing, descriptions, and availability) at any time without prior notice.

In the event that a product you ordered is out of stock or discontinued, we will attempt to notify you and, if applicable, provide alternatives or a refund according to our Refund Policy. Any offers for products or services on the Site are void where prohibited by law.

Eligibility & Age Restrictions

The Loréva Site is intended for use by individuals who are 18 years of age or older. By using the Site, you represent and warrant that you are at least 18 years old. If you are under 18, you may use our Site only with the involvement and consent of a parent or legal guardian. Loréva does not knowingly collect personal information from children under 13; if you are under 13 years old, please do not create an account or provide any personal information.

Orders, Payments & Related Policies

When you make a purchase through the Loréva Site, you agree to provide current, complete, and accurate payment and account information for all orders. All purchases are subject to Loréva’s accompanying policies, including our Refund Policy and Shipping Policy. These policies outline important terms regarding shipping methods, delivery times, returns, exchanges, and refunds:

  • Refund Policy: Covers the conditions under which products can be returned for a refund or exchange. Please review this policy to understand your rights and responsibilities when returning an item.

  • Shipping Policy: Details our shipping methods, costs, delivery estimates, and how we handle issues like lost or delayed shipments.

By placing an order, you agree to abide by those policies. We reserve the right to refuse or cancel any order if fraud or unauthorized/illegal activity is suspected. In such cases, we may cancel your order and notify you of the cancellation. Prices for products are subject to change, and we cannot confirm the price of an item until you place an order. In the rare event that a product is listed at an incorrect price, we reserve the right to refuse or cancel orders placed for that product at the incorrect price.

Changes to Terms of Service

Loréva may update or modify these Terms of Service at any time. If we make changes, we will post the revised Terms on this page and update the "Effective Date" at the top. Changes to the Terms become effective immediately upon being posted on the Site, unless stated otherwise. It is your responsibility to review this page periodically for any updates. Your continued use of the Loréva Site after changes to the Terms are posted constitutes your acceptance of those changes. If you do not agree with a change, you must stop using the Site.

Disclaimer of Warranties

Loréva provides the Site and all products and services on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Loréva disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

Loréva does not guarantee that the Site will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. We do not warrant that the information or content provided on the Site is accurate, reliable, or complete. Your use of the Site is at your sole risk. You assume full responsibility for any loss of data or damage to your computer system that results from using the Site or downloading any material posted on the Site.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, any statutory warranties shall be limited to the shortest period permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Loréva and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, your inability to use the Site, your purchase or use of any products from the Site, or any action taken in connection with an investigation by law enforcement authorities regarding your use of the Site.

This limitation of liability applies to all damages of any kind, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or any other intangible losses, even if Loréva has been advised of the possibility of such damages.

In no event shall Loréva’s total liability to you for all claims arising under or relating to these Terms exceed the amount you paid to Loréva for the applicable product or service in question. Because some jurisdictions do not allow the exclusion or limitation of certain damages, in such jurisdictions Loréva’s liability will be limited to the fullest extent permitted by law.

Termination of Use

Loréva reserves the right to terminate or suspend your account and/or access to the Site at any time, for any reason, and without prior notice. If we determine, in our sole discretion, that you have violated these Terms of Service or engaged in any conduct that is unlawful, fraudulent, abusive, or otherwise harmful to Loréva or our users, we may take action to restrict or terminate your access to the Site.

In the event of termination, your account will be disabled, and you may be prohibited from accessing any part of the Site, including your account or any content you have posted. Termination will not affect any rights or obligations accrued before the termination date. This means that any outstanding obligations you have to pay for products, or any liability you may have incurred through your use of the Site, will continue to apply even after termination.

You may also terminate your own account at any time if you no longer wish to use our services. To do so, you can discontinue use of the Site or contact us for assistance. Note that even after your account is terminated, certain provisions of these Terms (such as intellectual property rights, disclaimers, and limitations of liability) will remain in effect.

Standard Provisions

No Waiver: If Loréva fails to enforce any part of these Terms, it will not be considered a waiver of our rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Loréva.

Severability: If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of the Terms will remain in full force and effect.

Governing Law: These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of the jurisdiction in which Loréva is headquartered, without regard to its conflict of law provisions. By using the Site, you agree to submit to the personal and exclusive jurisdiction of the courts located in that jurisdiction for the resolution of any disputes.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact Loréva customer support. You can reach us at info@loreva.co. We will make efforts to respond to your inquiries promptly.

By using the Loréva website, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for visiting Loréva and happy shopping!